Data Safety · Sancta

Account & Data Deletion

Last updated: 6 September 2026

1. Overview

ShelNova Labs Ltd. respects your privacy and gives you complete control over your personal data in Sancta: Catholic Prayer & Bible. In compliance with Google Play Store User Data policies, you can delete your account and associated data at any time either within the mobile application or by submitting a web deletion request.

2. How to Delete Your Account In-App

If you have the Sancta mobile app installed on your device, deleting your account is instant and automatic:

1

Open the Sancta app on your phone.

2

Navigate to the Profile tab from the bottom menu.

3

Tap Settings → Account.

4

Scroll down and tap Delete Account, then confirm.

3. Requesting Deletion via Email / Web

If you no longer have access to the app or have uninstalled Sancta, you may submit a manual account deletion request directly to our privacy team:

Send an email to:

hello@shelnovalabs.com

Subject: Sancta Account Deletion Request

Please send the request from the email address associated with your Sancta account so we can verify account ownership. Requests are processed within 7 business days.

4. What Data Is Deleted

Upon account deletion, the following data is permanently purged from our Firebase servers:

  • Your Firebase Authentication account record and user ID
  • Your email address and profile preferences
  • All saved prayer streaks, Rosary history, and prayer logs
  • Bookmarked Bible verses, custom intentions, and personal notes

5. Data Retention Policy

When you initiate an in-app deletion, data removal occurs immediately. For email requests, your data will be permanently purged within 30 days of ownership verification. Anonymous crash logs collected via Firebase Crashlytics may be retained in aggregated form without personal identifiers to help maintain software stability.

6. Contact Us

For any further questions regarding account deletion or privacy policies, please reach out:

ShelNova Labs Ltd.

Email: hello@shelnovalabs.com

Website: shelnovalabs.com

© 2026 ShelNova Labs Ltd. All rights reserved.